MP4 video export can't be used with HitFilm Express

[Dlljs 186]

I'm trying to use a video exported in the MP4 format from Mine-imator into HitFilm Express, but I get a message saying that "The video frame cannot be displayed" and I can't drag it into the timeline. Anyone know what's going on?

The video rendering settings are:

Spoiler

Video size: FHD 1080p (1920x1080)

Format: MP4

Video quality: Best

Framerate: 60

Include audio: True

Include hidden objects: False

High quality rendering: True

The video information gathered from MediaInfo is:

Spoiler

General
CompleteName                     : D:\Program Files\Mine-imator\Projects\[REDACTED]\[REDACTED].mp4
Format/String                    : MPEG-4
Format_Profile                   : Base Media
CodecID/String                   : isom (isom/iso2/mp41)
FileSize/String                  : 1.15 GiB
Duration/String                  : 2 min 5 s
OverallBitRate_Mode/String       : Variable
OverallBitRate/String            : 78.9 Mb/s
Encoded_Application/String       : Lavf57.71.100

Video
ID/String                        : 1
Format/String                    : MPEG-4 Visual
Format_Profile                   : Simple@L1
Format_Settings_BVOP/String      : No
Format_Settings_QPel/String      : No
Format_Settings_GMC/String       : No warppoints
Format_Settings_Matrix/String    : Default (H.263)
CodecID                          : mp4v-20
Duration/String                  : 2 min 5 s
BitRate_Mode/String              : Constant
BitRate/String                   : 78.8 Mb/s
Width/String                     : 1 920 pixels
Height/String                    : 1 080 pixels
DisplayAspectRatio/String        : 16:9
FrameRate_Mode/String            : Constant
FrameRate/String                 : 60.000 FPS
ColorSpace                       : YUV
ChromaSubsampling/String         : 4:2:0
BitDepth/String                  : 8 bits
ScanType/String                  : Progressive
Compression_Mode/String          : Lossy
Bits-(Pixel*Frame)               : 0.634
StreamSize/String                : 1.15 GiB (100%)
Encoded_Library/String           : Lavc57.89.100

Audio
ID/String                        : 2
Format/String                    : AAC LC
Format/Info                      : Advanced Audio Codec Low Complexity
CodecID                          : mp4a-40-2
Duration/String                  : 2 min 5 s
BitRate_Mode/String              : Variable
BitRate/String                   : 66.2 kb/s
BitRate_Maximum/String           : 320 kb/s
Channel(s)/String                : 2 channels
ChannelLayout                    : L R
SamplingRate/String              : 44.1 kHz
FrameRate/String                 : 43.066 FPS (1024 SPF)
Compression_Mode/String          : Lossy
StreamSize/String                : 1 001 KiB (0%)
Default/String                   : Yes
AlternateGroup/String            : 1

 

Edited September 29, 2019 by Dlljs

[Slime 857]

Whoa, a veteran fourmer

[Zerghunter666 309]

I had this issue years back with Sony vegas. I'm pretty sure Hitfilm doesn't have issues with reading the exported MP4, but you can always try using the software "Handbrake."

[Rollo 3.2k]

This is an issue with Hitfilm (and other software too, like Sony Vegas), not Mine-imator. One possible solution is installing Apple Quicktime player, but that doesn't work for everyone and Apple Quicktime is dumb. I'd just export as something other than mp4 or ask on Hitfilm support forums, if they exist, since I haven't worked with Hitfilm much. The solution for Sony Vegas is really hacky and probably not the same as Hitfilm.

[Dlljs 186]

On 9/28/2019 at 3:02 AM, Rollo said:

This is an issue with Hitfilm (and other software too, like Sony Vegas), not Mine-imator. One possible solution is installing Apple Quicktime player, but that doesn't work for everyone and Apple Quicktime is dumb. I'd just export as something other than mp4 or ask on Hitfilm support forums, if they exist, since I haven't worked with Hitfilm much. The solution for Sony Vegas is really hacky and probably not the same as Hitfilm.

I've just asked about this on their support forums: https://fxhome.com/forum/discussion/50896/mp4-video-export-cant-be-used-with-hitfilm-express

I've previously exported the video as MOV but then HitFilm tells me to install QuickTime. But the QuickTime installation keeps failing (I'm on Windows 10 and QuickTime is unsupported software so that might be a problem) so idk.

[Rollo 3.2k]

4 hours ago, Dlljs said:

I've just asked about this on their support forums: https://fxhome.com/forum/discussion/50896/mp4-video-export-cant-be-used-with-hitfilm-express

I've previously exported the video as MOV but then HitFilm tells me to install QuickTime. But the QuickTime installation keeps failing (I'm on Windows 10 and QuickTime is unsupported software so that might be a problem) so idk.

.MOV is exclusive to QuickTime, so that would make sense. Have you tried .AVI? And I've installed QuickTime on Windows 10 before, so I'm not sure why your installation would be failing.