connah0047

Thanks so much for your suggestions. I had already tried the driver update but hadn't tried deleting the settings file. I did so on both computers and it did not make any difference. I still get the same thing. Sorry for such a late reply on my end. Any other thoughts?

I am new to the forums and have done my best to search for other relevant posts before writing this one. Please forgive me if I have overlooked a post where this is already described and kindly point me in that direction. I have two separate Dell Optiplex 9020s, both 64-bit with Windows 7 installed. After installing Mine-Imator under a local admin account on both PCs, I get the attached display when starting the program. I would greatly appreciate any help. Thank you! Image URL: https://postimg.org/image/vwrciw3ix/ (I attempted to insert this image below but I can't tell if it is working so I put the direct URL above.) -connah0047